Who is responsible for the processing of your data?

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, we inform you that the personal data provided will be processed by TRANSPORTES GACELA IRÚN, S.C.L..

• Website owner: TRANSPORTES GACELA IRÚN, S.C.L.
• NIF: F20434031
• Adress: C/ Antxotxipi, 10 (Zaisa III), 20305 Irún (Gipuzkoa)
• Phone number: 943626299
• E-mail: gacela@gacela.com

What kind of data do we process?

Depending on the products, services or functionalities, we will process different data. This data will be the following:

• Identification data (for example: Name, surname, language, Email...).
• Credential data (for example: CV, Accreditations...)
• Connection and navigation data (in case you interact with us from your mobile phone).

We remind you that in the registration forms some fields will be mandatory and that these will be essential for us to provide you with a certain service or functionality.

That said, if the requested data is not provided, you may not be able to complete your registration as a user and you may not be able to enjoy the services or functionalities offered by the website itself.

For what purposes do we process your personal data?

Depending on how you use our website, we will process your personal data for the following purposes:

• To deal with requests or requests made through the Customer Service channels.
• To manage the alerts of our news sections, training courses, traffic restrictions, notice board, circulars and general information.
• To be able to manage the newsletters of the page.
• Usability and quality analysis to improve our services (cookies). If you access our website, we will process your browsing data for analytical and statistical purposes, i.e. to understand how users interact with our website and thus be able to make improvements to it.

What is the legitimacy for the processing of your data?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it, so there are different legal bases.

• Customer service:
  We consider that we have a legitimate interest in dealing with the requests or queries that you submit to us through the various existing means of contact. We understand that the processing of this data is also beneficial to you insofar as it allows us to attend to you properly and resolve the queries raised.
• Manage email alerts on the website:
  The information we ask you for to manage our alerts is essential. For this reason, we consider that their use is fully legitimate. Without this data, we would not be able to offer this service.
• To manage the site's newsletters:
  The data we ask you for in order to manage our newsletters is essential. For this reason, we consider its use to be fully legitimate. Without this data, we would not be able to offer this service.
• Usability and quality analysis (cookies):
  We need your consent to analyse the usability of our website and the degree of user satisfaction, as we understand that the processing of this data is also beneficial.

How long will we keep your data?

How long will we keep your data for?

• Customer Service:
  We will process your data for as long as is necessary to deal with your request or enquiry.
• Manage email alerts on the website:
  Your data will be kept for the required time and as long as you do not request a rectification of the same.
• Manage the newsletters of the website:
  Your data will be kept for the required time and as long as a rectification is not requested.
• Usability and quality analysis (cookies):
  Your data will be used for as long as is necessary to be able to view the content of the website correctly.

Will we share your data with third parties?

In order to fulfil the purposes indicated in this Privacy Policy, it is necessary for us to give access to your personal data to third parties who provide us with support in the services we offer you and which are detailed below:

• Technology service providers.
• Providers of services related to customer service.
• Marketing and advertising service providers and partners.

What are your rights when you give us your details?

We undertake to respect the confidentiality of your personal data and to guarantee you the exercise of your rights.

You may exercise these rights free of charge by sending us an e-mail to our address gacela@gacela.com, simply indicating the reason for your request and the right you wish to exercise.

Regardless of the purpose or legal basis, you have the right to:

• Request rectification of your personal data. However, please note that by actively providing us with your personal data by any means, you warrant that it is true and accurate and you undertake to notify us of any changes or modifications to it. Any loss or damage caused to the website or the person responsible for the website or any third party by reason of erroneous, inaccurate or incomplete communication in the contact forms shall be the sole responsibility of the user. Please remember that as a general rule you should only provide us with your own personal data, not that of third parties.
• Request that we delete your data to the extent that they are no longer necessary to fulfil the purpose for which we need to process them, or that we no longer have the legitimacy to do so.
• Request that we limit the processing of your data, which means that in certain cases you may ask us to temporarily suspend the processing of your data or to keep it for longer than necessary.

If you have provided us with your consent to the processing of your data, you also have the right to withdraw your consent at any time.

Moreover, where the processing of your data is based on our legitimate interest, you also have the right to object.

If you wish to exercise any of your rights, you can contact us by email at gacela@gacela.com. Please remember to provide as much information as possible about your request. Please note that we may need to ask you for further information to confirm your identity, such as copies of a document proving your identity.

Finally, please note that you have the right to lodge a complaint with the relevant data protection supervisory authority, in particular the Spanish Data Protection Agency (Agencia Española de Protección de Datos: https://www.aepd.es/).

Changes to this policy

We may change the information contained in this Privacy Policy from time to time. When the change in question is significant, we will notify you at your email address. In any event, we suggest that you review this Privacy Policy from time to time for any future changes.

Information about cookies

We use cookies and similar devices to facilitate your browsing on the website, to know how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookies Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.

COOKIES POLICY

Definition of cookies

Cookies are identifiers that we send to your computer's hard drive. Their purpose is to identify the type of browser and to determine the type of services that will be offered by the website in question.

How to disable cookies in major browsers

All modern browsers allow you to change your Cookie settings. These settings are usually found in the 'Options' or 'Preferences' menu of your browser.

Below, we show the steps to access the cookie settings menu in each of the major browsers:

• Microsoft Edge: Settings -> Privacy and security -> Cookies. For more information, you can consult Microsoft support or the browser Help.
• Firefox: Settings -> Privacy and security -> Custom -> Cookies. For more information, you can consult Firefox support or the browser's Help.
• Chrome: Settings -> Advanced settings -> Privacy and security -> Website settings -> Cookies. For more information, you can consult Chrome support or the browser's Help.
• Safari: Preferences -> Privacy -> Cookies. For more information, you can consult Apple support or browser Help.

Cookie Settings

What happens if Cookies are disabled?

Some functionalities of the services will be disabled, such as, for example, Google Maps, etc.